Privacy policy
1. Overview
At Craze, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website www.craze.pk.
2. Information We Collect
- Personal Information: Name, phone number, email address, shipping address, and order details provided during checkout.
- Technical Information: Device details, IP address, browser type, and usage data collected to improve website performance and user experience.
3. How We Use Your Information
- Order Fulfillment: To process, confirm, ship, and deliver your orders efficiently.
- Customer Support: To respond to inquiries, provide assistance, and manage returns or exchanges.
- Service Improvement: To analyze user behavior and improve our website, products, and services.
4. Data Protection and Security
Craze implements appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. Payment information is processed securely through trusted third-party payment gateways.
5. Sharing of Information
We do not sell, trade, or rent your personal information. Data may only be shared with courier services, payment processors, or service providers strictly for order fulfillment and operational purposes.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance browsing experience, analyze site traffic, and personalize content. Users may control cookie settings through their browser preferences.
7. Your Rights
Customers have the right to request access to, correction of, or deletion of their personal data, subject to legal and operational requirements.
8. Contact Information
For any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
- Email: official.thecraze@gmail.com
- Phone / WhatsApp: +92 317 7221415